The products in the game are operated by the Google Play Store or the AppStore. After purchasing any product in the application, in most cases it is still active in the game. the product is no longer active. Follow the instructions below to restore it.
Attention! Before starting this process, make a database backup as described in "3. How do I back up my data?".
If you have an Android device, start from point 1. If you have an iOS device, start from point 4.
1. Make sure that the product was purchased on the same Google Play account that you are logged in to the Store on.
Launch the "Play Store" application, click on the top right corner (with your account icon), select "Payments & Subscriptions", and then "Budget and History". Your purchase must be visible there.
2. Clear game application data.
Run "Settings", then "Manage Applications" (or "Applications"), find the "SC" (or "Speedway Challenge") application, select "Memory" and click "Clear Data".
3. Clear the data of the Google Play Store application.
Run "Settings", then "Manage Applications" (or "Applications"), find the "Google Play Store" application, select "Memory" and click "Clear Data".
4. Uninstall the game.
The uninstallation process differs depending on the operating system installed, but in most cases you just need to hold your finger on the application icon and then move it towards the trash can icon or the text "Uninstall" or "Delete".
5. Restart the phone.
Wait about 30 seconds after rebooting.
6. Turn on the internet (wifi or cellular data).
It's best to launch a web browser and open a website to make sure your internet connection is active. Wait approx. 30 seconds.
7. Install the game.
Launch the Store app and then search for "Speedway Challenge". Download and install the game. After installation, wait about 30 seconds.
8. Start the game.
After starting the game, wait about 30 seconds in the main menu screen.
9. Check if the modes are unlocked.
The best way to do this is to open the "Store" screen. If the product is unlocked it will not be visible on the screen. If it is visible, click the button for loading payments (located at the bottom right). Wait approx. 30 seconds and check if the modes are still locked.
If you have completed all the steps and the products are still blocked, send us an error message. Go to the "Settings" screen, then click the "Report" button next to the "Report a bug" text. Enter your e-mail address and describe the problem and click "Send".